Last updated: October 22, 2025
1. Introduction
Vyra (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website www.vyra.ma and our Marrakech airport transfer services. By using our services, you agree to this policy.
2. Information We Collect
We may collect and process the following types of personal information:
- Contact Information: Name, email address, phone number.
- Booking Details: Pickup and drop-off locations, flight information, travel dates and times, number of passengers.
- Payment Information: Processed securely by Stripe (under the name “Webivor”). Vyra does not store your payment card details.
- Communications: Any correspondence you send us by email or through our website.
3. How We Use Your Information
We use your personal information to:
- Process and confirm your booking.
- Provide airport transfer and customer support services.
- Communicate with you about your booking or inquiries.
- Improve the quality of our services and website.
- Comply with legal and regulatory requirements.
4. How We Share Your Information
- Service Providers: We only share necessary information with drivers and partners involved in providing your transfer.
- Payment Processing: Payments are securely processed by Stripe (Webivor); Vyra does not have access to your full payment card details.
- Legal Requirements: We may disclose your data if required by law or to protect our rights and safety.
We do not sell or rent your personal data to third parties.
5. Data Security
We take reasonable measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. Our website uses secure technology, and all payments are processed via Stripe’s secure platform.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw your consent at any time (may affect our ability to provide services).
- Object to or restrict the processing of your data.
To exercise your rights, please contact us at contact@vyra.ma.
8. Cookies
Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of the site may not function properly.
9. Changes to This Policy
Vyra may update this Privacy Policy at any time. Changes will be posted on www.vyra.ma with the updated date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at contact@vyra.ma.
By using Vyra’s services, you confirm that you have read and understood this Privacy Policy.
